offers a wide range of services. Janna and Daniela will personally help you. You
can do the research yourself with our guidance, or we can do it for you. We
strive to educate those interested in learning about genealogy. We are
professionals who adhere to high standards in our work and can teach you to do
the same. Our charges are reasonable. You may use your credit card or checking
account to send payments via PayPal or by snail mail. Our convenient Help
Me! links found throughout the site will open a form that will allow you to
pose questions or make requests. Whether you are a novice or an experienced
genealogist, we will be happy to help you compile your family history. We’d be
on your problem ancestor
you collect proofs (eg: for admission to a lineage society)
to a group
Our website offers
step-by-step instructions to get you started. We introduce you to the major
record types, show you how to locate and obtain the documents you need, and
explain how to preserve and share your information with family and others. And
whenever you need personal assistance we’re here to help you at any point
along the way.
Our web site also
includes pages of special interest to
We are experienced
lecturers and have a wide range of topics to choose from. For a list of
Janna’s lectures, please visit Janna’s Lectures.
standard rate is $40/hour plus expenses and our minimum charge is $20. We give
$5 off on the first full hour to first time customers. Just ask for it when you
send in your request. We charge in fifteen minute increments and will refund
excess amounts. Expenses may include, but are not limited to, costs of
photocopies, fees charged by civil authorities for records and film orders
placed on your behalf, travel and parking fees when necessary. The more specific
your question, the faster and easier it will be for us to answer.
will do our best to answer your questions in a timely manner, but cannot
guarantee that a particular record or set of records exists. When presented with
complicated questions or projects, we cannot predict in advance the time needed
to find information. In that case, we may charge a retaining fee, keeping our
customer informed with progress reports. When the authorized maximum is reached,
we will seek authorization to continue.
information we are seeking is from past generations, it may not have survived.
We may search and search but it may not be there! Old photographs and letters
from your Civil War ancestor may have been lost or destroyed by descendants who
found them of no value. Courthouses may have burned or been flooded taking
existing records with them. Court costs may have been so high that your ancestor
didn’t bother to register their deeds, etc. Old hometown newspapers may not
have survived. Documents that were once there may have been removed and put into
public collections by unscrupulous people. Maybe the document never existed. Was
your family too far from a courthouse to register all births or deaths?
Your ancestor may not have written a will. Perhaps your family was on the
move and not counted on the census.
times information found in public records is inaccurate. An ancestor may have
lied about his age to get out of the draft. A census taker may have assumed a
youngster in the family was another child of the parents, rather than a
grandchild. A widow may have given incorrect birthplace information for her
husband's death certificate. We cannot be held liable for incorrect conclusions
based on the originator's motive to deceive.
Our time to search
for these documents is the same even if nothing is found. A professional
genealogist is, therefore, paid for his or her time, not the number of documents
produced. A written report will be submitted when we do brick wall analysis or
in-depth genealogy. The reports show what repositories, libraries, archives, or
databases were searched, how they were searched, and the results of the search,
and suggestions for further searches, if appropriate.
states that under no circumstances will Genealogy One-on-One be liable to any
person or business entity for any direct, indirect, special, incidental,
consequential, or other damages caused by the information we provide or fail to
provide, or by any other website to which this site is linked (a
stated all the contents of this website are owned and under the copyright and
protection of Genealogy One-on-One. Except as provided below, reproduction of
any of the content is prohibited.
will hold all requests from clients and results of research in confidence as
long as it does not compromise our ethical standards. Standards are set by the
Association of Professional Genealogists [http://www.apgen.org/ethics/index.html],
to which we belong and the Board for Certification of Genealogists [http://www.bcgcertification.org/aboutbcg/code.html].
If information can be found in public records, or if the facts are or can be
known by others, or can be rightfully obtained from another nonconfidential
source, then confidentiality can not be assured.
If some aspect of the
findings can be useful to others in training or teaching mode, or in published
form, Genealogy One-on-One reserves the right to use such material.
Viewers of this
website may download or print any part of this website for solely personal use.
However, none of the contents of this website may be reproduced, redistributed,
incorporated into, or stored on any media (hard copy or electronic) for
commercial or other monetary purposes without the expressed prior written
permission of Genealogy One-on-One.
The content of all
hypertext linked sites (a “third-party site”) is under the copyright and
protection of those websites and permission from those sites for reproduction of
any kind regarding those sites should be obtained directly from them.
As members of the Association of Professional Genealogists, we use the APG standards.
One-on-One P.O. Box 54152, Phoenix, AZ 85078-4152